A third of all searches are now performed from a mobile device – Impossible to miss your reputation.
97% of consumers now use the internet and it’s impossible for potential new customers to not see the businesses’ reputation when they search online: there aren’t many people who would choose to use a business after seeing its bad reputation or negative reviews from its previous customers. Even if a business has no negative reviews but potential new customers see a competitor with a better reputation then that business will lose a new customer.
A business could spend a fortune on advertising and drive loads of potential new customers to its website, but if it’s got a bad online reputation or a competitor has a better reputation then all it’s done is pay to send most of those new customers to a competitor.
Having a great online reputation is the first thing you need to build before you spend any money on advertising. A bad reputation will drive potential new customers away, but a great reputation will influence them to choose your business, and people who have read great things about your business have already partly made up their mind to use you: they are pre-trusting, easier to sell to, make quicker buying decisions, go out of their way to use you and often pay more after being given something other than just price and convenience to base their buying decisions on.
We provide a service that helps you build and maintain a great online reputation and makes your business stand out as the obvious choice when potential new customers search for you online. It reduces the chances of people posting negative reviews and maximises the number of genuine positive reviews being posted. We also monitor your online reputation on the main review sites and notify you if anyone does post a negative review so you can respond to it immediately and minimise the damage it will cause.
If you would like your business to become the obvious choice for new customers the to find out more you can fill in the contact form and request a call back or you can call 0121 285 1920 or email info@reptationservice.co.uk
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